Usability testing
Usability testing is technique that can be used in user centered
interaction designs to evaluate the product through testing it on users. This
can be seen as a stable of usability practice, since it
gives the direct input on how present users use the system. Usability testing concentrates
on measuring human made product's efficiency to meet it is intended purpose.
Normally, recommend the person’s usability to testing in whenever possible.
5 Tips for Conducting a Mobile Usability
Test
1.
Have the charger's ready:
The common battery life issues that fatality
the cell phone users in general fatality mobile usability tests as well. About 10 percent of our users run out of the battery
during the perusal. Having iPhone 4 or 5
chargers along with some Android chargers helps to keep the studies executing.
It also does not hurt to have a backup Apple and Android phone ready as
well. We generally have the three
devices charged or ready in case a participant forgets their phone, it has
connectivity issues and has the problems using an application.
2.
Record finger’s, screens or bodies:
Unlike the desktop studies, where a screen recorder
like go to the meeting will capture most of the salient processes, mobile
screen recorder like Reflectors won't shows you user’s interacting with the
device, just the effects of their activities.
You miss a lot of informative fat fingered misses, swipes and gestures
as users attempt to navigate with the small mobile interface. While recording the user's face or body are not
as necessary, being able to see participant move with their phone along with the
facial expressions can helps the capture those activity of de-light or frustration.
3.
Encourage the users to pick up their
phone:
While it is likely the case of some users
prefer a stable phone to interact with, few of the placements may be an
artifact of the testing & you will want to minimize that favoritism during the
study.
4.
Consider running a moderated mobile
study:
Simply a bit more than a year ago the best
and only authentic way to observe a participant and use their mobile device was
in persons. Fortunately, technology has
come out in the previous year from companies like User's Zoom or User's
testing. Com that allow you to watch the users attempt tasks on mobile devices
from anywhere in the world. All of the advantages
of un-modulated desktop
testing apply here too easier recruiting the specialized or geo-graphically diversified
users, & speedy collections of much larger sample sizes.
5.
Plan for different platforms:
Android is not as the same experience of
iOS. There are differences in screen
sizes or UI conventions, navigation.
While we have to deal with the different browsers or the idiosyncrasies
between PC’s or Mac’s for desktop usability testing, the difference between the
mobile devices can be even more sub-stantial. Developers are not the only ones,
who have to plan & account for these differences; usability experienced professionals
also required to recognize & respond to the device or platform variations.
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